Order / Shipping / Return
How can I contact Ankur Oil Industries for inquiries?
You can reach us at +91 82382 38250 or email shopankur@ankuroils.com. Our team will assist you with details on cold-pressed oils for health, budget-friendly groundnut oils, or bulk orders.
Do you offer both cold-pressed and refined oils?
Yes, we manufacture a wide range of edible oils including cold-pressed oils for health and refined oils suitable for everyday cooking.
Are your groundnut oils affordable for households?
Absolutely! We provide budget-friendly groundnut oils that maintain purity and taste while being easy on your pocket.
Can I place a wholesale or bulk order?
Yes, distributors and retailers can place bulk orders for cold-pressed oils for health as well as budget-friendly groundnut oils directly through our contact page.
Where is your office located?
We are located at Ratnaakar Nine Square, Block-B, G/F 1 to 3, Opp. ITC Narmada, Vastrapur, Ahmedabad-380015, Gujarat.
When will my order be processed?
Your order will be processed within 2–3 working days, excluding weekends and public holidays.
How long will it take to receive my order?
You can expect to receive your order within 4–6 working days after it’s dispatched, depending on your location and courier transit time.
Can I change my shipping address after placing the order?
Please contact our customer care team as soon as possible if you need to change your shipping address before dispatch.
Will there be any delay during peak seasons?
During peak order periods, shipments might take slightly longer. We appreciate your patience and understanding during such times.
How can I report a damaged or defective product?
You must contact our customer care number (+91 82382 38250) or email shopankur@ankuroils.com within 5 hours of receiving your parcel.
Do I need to provide proof for a refund?
Yes, please send clear pictures of the damaged, leaked, or defective product or parcel to our customer care team for verification.
When will I receive my refund?
Once the issue is verified and approved, your refund will be initiated within 7 days and credited to your account within 15 days.
How do you ensure product quality before shipping?
We take utmost care to maintain quality standards and ensure every product is properly packed. However, if any damage occurs during transit, we’ll help you resolve it promptly.
Bulk Order
How can I contact Ankur Oil Industries for inquiries?
You can reach us at +91 82382 38250 or email shopankur@ankuroils.com. Our team will assist you with details on cold-pressed oils for health, budget-friendly groundnut oils, or bulk orders.
Do you offer both cold-pressed and refined oils?
Yes, we manufacture a wide range of edible oils including cold-pressed oils for health and refined oils suitable for everyday cooking.
Are your groundnut oils affordable for households?
Absolutely! We provide budget-friendly groundnut oils that maintain purity and taste while being easy on your pocket.
Can I place a wholesale or bulk order?
Yes, distributors and retailers can place bulk orders for cold-pressed oils for health as well as budget-friendly groundnut oils directly through our contact page.
Where is your office located?
We are located at Ratnaakar Nine Square, Block-B, G/F 1 to 3, Opp. ITC Narmada, Vastrapur, Ahmedabad-380015, Gujarat.